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What do I need to do to see my license key in USM?

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  • egas84,

    If you are wanting to view the license on an existing install, log in to the console and choose "about this installation." this will provide the license key in use for the install. If you are preparing to reinstall, please remember to contact [email protected] to request a license reset as a license can only be used on one appliance at a time.

    If you do not have a currently licensed install, please contact your account manager or email [email protected] and provide your contact information, including the company for which the appliance is licensed. They will then be able to provide your license key.

    Alternatively, you can access the success center at https://success.alienvault.com using your customer credentials and navigate to "My Devices." The license key is listed in the appliance properties.
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